Privacy policy

Effective Date: September 22, 2026

At Divine Wigs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit or purchase from our store, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting us

  • Device, browser, IP address, and website usage information

Some information may be collected automatically when you browse our website through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide customer service

  • Respond to questions or requests

  • Send order confirmations and shipping updates

  • Improve our store, products, and customer experience

  • Prevent fraud and protect the security of our store

  • Comply with applicable legal and regulatory requirements

If you choose to receive marketing communications, we may also use your contact information to send promotional messages. You can unsubscribe from marketing communications at any time.

3. Payments

Payments are processed through payment providers supported by our Shopify store. We generally do not have access to your full payment card information.

Your payment information is handled according to the privacy policies and security practices of the applicable payment provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential store functionality, remember preferences, understand how visitors use our website, and improve our services.

You can adjust your browser settings to control or block certain cookies. Disabling cookies may affect some features of our website.

5. Sharing Your Information

We may share information with service providers and business partners who help us operate our store and fulfill orders, such as:

  • Shopify and related ecommerce services

  • Payment processors

  • Shipping and delivery providers

  • Website and technology service providers

  • Fraud prevention and security services

  • Marketing or analytics providers, where applicable

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

We do not sell your personal information as part of our ordinary business operations.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal or regulatory obligations.

The specific retention period may vary depending on the type of information and the reason it was collected.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other privacy rights provided by applicable law

To make a privacy request, please contact us using the information below.

8. Children's Privacy

Our store is not intended for children who are under the minimum age required to use online services under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

9. Third-Party Services

Our store may contain links to or use services provided by third parties. These third parties may have their own privacy policies and practices.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the effective date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Divine Wigs
Phone: +1 443-871-8657
Website: divinewigs.shop