Terms of service

Effective Date: September 22, 2026

Welcome to Divine Wigs. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. About Our Store

Divine Wigs operates an online store offering wigs, hair extensions, and related fashion and costume products.

Store Name: Divine Wigs
Website: divinewigs.shop
Phone: +1 443-871-8657

2. Use of Our Website

By using our website, you agree that you will:

• Provide accurate information when placing an order or creating an account.

• Use the website only for lawful purposes.

• Not attempt to interfere with the operation or security of our website.

• Not use our website to engage in fraudulent, abusive, or unauthorized activity.

We reserve the right to refuse or cancel orders where we reasonably suspect fraud, unauthorized activity, or misuse of our services.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information on our website are accurate.

However, colors may appear differently depending on your device or screen settings. Product availability may also change without notice.

Our products are intended to be used according to their descriptions and instructions provided with the product.

4. Prices and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies. If an order is affected by an obvious pricing or listing error, we may cancel the order and provide a refund for any amount already paid.

Payment must be successfully received before an order can be processed and shipped.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse or cancel an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund.

6. Shipping and Delivery

We will process and ship orders according to the shipping options available at checkout.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, holidays, customs processing, or other unforeseen events.

Once an order has been shipped, tracking information may be provided when available.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery problems resulting from incorrect or incomplete addresses provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Please review that policy before making a purchase for information about eligibility, return periods, refunds, exchanges, and return shipping.

8. Wig and Hair Product Hygiene

For health and hygiene reasons, wigs that have been worn, used, washed, altered, cut, dyed, or restyled may not be eligible for return unless required by applicable law or the product was defective or incorrect.

Customers should inspect products before wearing or altering them.

9. Intellectual Property

All content on our website, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Divine Wigs or its respective owners.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your use of third-party services may be subject to those providers' own terms and policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Divine Wigs will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase or use of our products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms or your misuse of our website or products.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when the updated Terms are posted on our website, unless otherwise required by applicable law.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Divine Wigs operates, except where applicable law requires otherwise.

Nothing in these Terms limits any mandatory consumer rights or protections available to you under applicable law.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

Divine Wigs
Phone: +1 443-871-8657
Website: divinewigs.shop